BUYER DUE DILIGENCE

Questions to Ask a Mānuka Honey Supplier.

A practical question set for commercial buyers assessing New Zealand mānuka honey supply.

BEFORE YOU BUY

Ask the right questions.

A supplier conversation should establish whether the proposed product matches the commercial specification, whether the required testing and documentation are available, and what is actually being offered for the relevant batch or shipment.

COMMERCIAL QUESTIONS

Ask about the product specification, available grades, batch documentation, format, minimum or target volumes, lead times, destination-market requirements and how changes in specification are communicated. Avoid relying on broad marketing language where a documented product specification is required.

DOCUMENT THE ANSWERS

Keep the agreed specification and supporting documentation together. For recurring supply, define the parameters that need to remain consistent and the checks required for future batches.

The objective is a documented commercial requirement that can be checked against the product and supporting records.

Send the requirement as a structured brief so the commercial discussion can focus on suitability, availability, documentation and next steps.

COMMON QUESTIONS
Should I ask for a COA?

Where appropriate, ask for the relevant Certificate of Analysis or batch analysis documentation and confirm what tests it covers.

Should a supplier guarantee every batch is identical?

Batch characteristics can vary. Discuss the required specification, acceptable parameters and verification process rather than assuming identical results.

Should supplier claims replace official testing requirements?

No. Product and export requirements should be confirmed using the applicable official requirements and relevant laboratory documentation.

NEXT STEP

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